Privacy policy

Last updated: 2/03/2024

This Privacy Policy describes how Little Box of Sunshine (referred to as "the Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from lbos.co.uk (the "Site") or otherwise engage with us (collectively, the "Services"). This policy is intended to help you understand our practices regarding the collection, use, and sharing of your personal information.

By using or accessing the Services, you consent to the collection, use, and disclosure of your information as outlined in this Privacy Policy. If you disagree with any part of this policy, please do not use our Services.

Changes to This Privacy Policy

We may modify this Privacy Policy to reflect changes to our information practices. Any significant changes will be noted on our Site along with an updated revision date. We encourage you to periodically review this page for the latest information on our privacy practices.

Collection and Use of Personal Information

Information You Provide to Us:

  • Contact Details: This includes your name, address, email address, and telephone number, which we collect when you make a purchase, create an account, or contact us directly.
  • Order and Account Information: When you make a purchase, we collect details such as what you have bought, billing and shipping details, and any account information like your username and password.
  • Customer Support Data: Information you provide when you contact us with questions, feedback, or otherwise interact with our support channels.

Information We Collect Automatically:

  • Usage and Device Information: Through cookies and similar technologies, we collect information about how you interact with our website, including browser types, device information, and IP addresses.

Information from Third Parties:

  • We may receive information about you from our partners, such as payment processing services, to facilitate transactions and from marketing partners to tailor our advertising.

Use of Your Personal Information

  • Providing Services: Processing orders, managing your account, and delivering customer service.
  • Marketing: Sending promotional messages and information about products that might interest you.
  • Improvement and Personalization: Enhancing your website experience and personalizing service offerings.
  • Security: Protecting our platform against fraud, unauthorized access, and other malicious activities.

Disclosure of Personal Information

We may share your information with service providers who assist us in delivering our services, such as payment processors and shipping companies. We also share information with our business partners for marketing purposes, under strict confidentiality agreements. In certain circumstances, we may disclose information if required by law or to protect our legal rights.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. You can manage your information and unsubscribe from marketing communications by accessing your account or following the unsubscribe instructions in the emails we send.

International Data Transfers

Your information may be transferred and stored in countries outside of your own, potentially with different data protection laws. We take steps to ensure that adequate safeguards are in place to protect your information regardless of where it is processed.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: contact@lbos.co.uk

For those in the European Economic Area or the UK, our designated representative for data protection matters can be reached at the same email address.